Registration

Help

Welcome to Louisville Ballet School’s new online registration system!  

We are so excited to offer this helpful resource to our students and their families.  Please pardon any technical difficulties you might experience as we continue to optimize the site’s settings and capabilities for you.

For an introduction to our Online Registration System, please check out this video tutorial for tips and tricks!

JackRabbit Customer Portal Tutorial (Flash)

JackRabbit Customer Portal Tutorial (QuickTime)


Frequently Asked Questions:  Online Registration / Customer Portal

How do I sign in?

Visit the Customer Portal page and enter the Email Address we have on file for you and your Password, then click the Sign In button.  If your family has never registered for classes before, please use our Online Registration Form to create your account.

I don’t know (or forgot) my password.  What do I do?

Click the link for “I don’t have or don’t know my password.” in the Customer Portal.

Will I receive a receipt and confirmation of my registration?

You will receive a confirmation of your registration(s) upon submission.  You will also receive an email receipt when your payment has been reviewed and processed by the School Administrator.

When will my payment be processed?

Registrations and payments must be approved prior to processing.  Credit card and e-check payments will automatically be charged per the Payment Plan selected when reviewed and processed during business hours by the School Administrator.  Please allow approximately 24-48 hours for payments to be processed.  If you think there has been an error in your registration or payment, please contact us immediately.

How much will I be charged upon registration?

Registrations must be accompanied by a tuition installment or payment in full.  Tuitions and fees will be approved prior to processing by the School Administrator.  Your payment total will take into account all class tuition, registration fee of $30 per family, Student Showcase fees (if applicable) and Installment fees (if applicable).  The payment amount will be  assessed according to the payment method and payment plan options you selected during the registration process.  Any pertinent discounts or adjustments to the catalog pricing will be assessed in processing.

If you need assistance in calculating your tuition and fees balance, please contact the School Administrator.  You can also review your account or modify your payment method by logging into the Customer Portal.  If you think there has been an error in your registration or payment, please contact us immediately.

 

We welcome your feedback, so please feel free to email us  at school@louisvilleballet.org with any suggestions you have for improving our site. Thanks for visiting!